No partial shipments. Tracking info available after order.
Products are shipped once all items on the order are ready, i.e. the order will ship based on the item with the longest lead time. Estimated shipping lead times are posted on each product page for your convenience. A tracking number will automatically be emailed to you when available.
Ships from Syracuse, NY. Quick-Clamp ductwork drop shipped from NC.
With the exception of our Quick-Clamp ductwork components, all other items ship from our factory in Syracuse, New York. Quick-Clamp ductwork will be split to a separate order and drop shipped from our warehouse in North Carolina.
Large systems, ductwork, and containers are shipped by freight.
Freight truck shipments are required for larger products and may require additional shipping fees that will be applied after your order is placed. This applies to systems 5HP and larger, oversized ductwork and containers, and other items. In these instances our Service Dept. will contact you via your provided phone number to finalize billing.
30 day window for returns; Some items are non-returnable.
Returns must be made with 30 days of purchase date and are subject to a 25% restocking fee. An RMA # must first be issued by our Service Dept. before returns can be processed. We do not accept returns on flex hose, custom parts, and some uncommon quick-clamp ducting components.